At OxyFill, we aim to deliver your orders quickly and safely across India. This Shipping Policy explains how we process, ship, and deliver your products purchased from www.oxyfill.com.
1. Order Processing Time
Orders are processed within 24–48 business hours after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive an email or SMS with tracking details.
2. Shipping Coverage
We currently ship our products across India through trusted courier and logistics partners. If your location is not serviceable by our delivery partners, we will notify you and issue a full refund.
3. Delivery Time
Standard delivery time: 4–7 business days (depending on your location).
Remote or rural areas may take 7–10 business days.
Delivery delays may occur due to unforeseen reasons such as natural calamities, strikes, or courier issues.
4. Shipping Charges
We offer free shipping on all prepaid orders above ₹499.
For orders below ₹499, a nominal shipping fee may apply and will be shown at checkout.
Any applicable shipping charges are non-refundable.
5. Tracking Your Order
Once your order has been dispatched, you will receive a tracking ID and link via email or SMS.You can use this link to monitor your shipment’s progress in real time.
6. Damaged or Lost Packages
If your package is damaged upon delivery, please refuse to accept it and contact us immediately at support@oxyfill.com
In case of lost or untraceable shipments, we will initiate an investigation with our courier partner and, if necessary, arrange a replacement or refund.
7. Address Accuracy
Please ensure your shipping address and contact details are accurate at the time of placing the order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
8. Contact Us
For any queries regarding shipping or delivery, please reach out to:
Email: support@oxyfill.com
Address: Munshipura, Near Halima Hospital, Mau, Uttar Pradesh, 275101, India